Category Archives: Generative AI

Can AI-Powered Automation and Human-Centered Customer Service Co-Exist?

10 Ways Artificial Intelligence Can Improve Customer Service However, knowing when to transition from chatbots to human agents is crucial for maintaining a positive customer experience. While chatbots excel at handling routine inquiries, complex or emotionally sensitive issues may require a human touch. Applying the right balance between automation and human intervention ensures that customers […]

The 7 Best Chatbots for your ecommerce Business Sales Layer

Use proactive engagement to reach out to customers on their preferred channels, such as sending targeted offers or promotions via email or chat. Set response time targets for each channel and use automation and chatbots to handle routine queries and reduce response times. In today’s advanced age, people prefer text to calling because a) they […]

Generative AI Music Platform Creates Forever Songs With Artists Unique Sounds, Melodies, And Beats

Google, Universal Music Reportedly Discuss AI-Generated Music This comes amid major controversy surrounding training AI with copyrighted work across many artistic fields, including a lawsuit against Meta for copyright infringement during AI training. During music generation, the provided melody is quantized with RVQ into a series of tokens, which are then concatenated with the MuLan […]

Google’s algorithms: A complete guide on the evolution of these tools

What Is Natural Language Understanding First, it facilitates a more natural interaction in which the technology adapts to the customer. Second, it reduces the frustration customers experience when dealing with rigid and limited response systems. For the creation of traceable text for all word search algorithms, our team of experts considers an important factor. They […]